- Co-workers acknowledge and greet each other, often by name.
- Common courtesies such as “please” and “thank you” are the norm.
- The absence of gossip, rumors, sarcasm and cliques.
- Employees work hard, but can still maintain work-life balance.
- Management and employees vigorously pursue a safe workplace.
- Business leaders are visible, accessible and approachable.
- Employees leverage technology without being consumed by it.
- Conflicts are resolved quickly and directly.
- Occasional incidents of disrespect are acknowledged and resolved (with an apology when appropriate).
- Lots of smiles & good natured humor.